Job Description

Job Summary:

The Administrative Assistant provides administrative support to the Executive Team of North Country Home Health and Hospice. He / she creates and types reports, tracks services, assembles material for special projects, maintains files or correspondence and related materials, is familiar with Home Health and Hospice and assists with the promotion of teamwork and customer relations. The Home Health and Hospice Administrative Assistant works closely with the President and Directors and is a resource to all members of the staff and will serve as a positive role model. He / she is responsible for creating warm, responsive interaction between our Home Health & Hospice Agency and our internal and external customers. This position calls for flexibility, tact, sensitivity, excellent interpersonal skills, ongoing provision of excellence in customer service, project coordination experience, and the ability to work well with all levels of internal management and staff. Preservation of confidentiality from all aspects of this position is mandatory. The Administrative Assistant assists the Executive team by supporting the work of the department and maintaining proficiency with the Essential Functions of the position and is accountable to the President and CEO.

Essential Qualifications: A minimum of 2 years of clerical or administrative experience is required, preferably in a healthcare setting. Must possess strong time management and organizational skills with the ability to exercise initiative and judgment in effectively planning and organizing. Must also be able to communicate effectively, both orally and written with all levels of the organization and to use independent judgment to manage and impart confidential information. Must have excellent computer skills with experience using Microsoft Office software. Must have or be able to obtain Notary Public credentials and BLS certification within 3 months of hire.


North Country Home Health & Hospice Agency (NCHHHA), based in Littleton, NH, serves residents of Coos and Grafton Counties. Compassionate, patient-focused services include Home Care, Palliative Care, and Hospice Care. Home care offerings include, but may not be limited to, skilled observation and assessment, nursing care management, disease management, surgical aftercare, wound care, injections and IV therapy, maternal and baby health, pediatric care, rehabilitative services, and therapeutic assessment and rehabilitation planning specific to the home. Palliative care services include in-home consultation with a provider and/or Medical Social Worker, advanced care planning, symptom management recommendations, social and spiritual support, and bereavement and grief support. Hospice care includes a certified hospice nursing assessment, 24/7 clinical support, in-home provider visits for pain and symptom management, medical supplies, equipment and hospice medications, volunteer support and companionship, social and spiritual support, and bereavement and grief support. A proud partner of North Country Healthcare (NCH), NCHHHA is a Medicare-certified, non-profit organization and a member agency of the Home Care Association of NH.

About North Country Healthcare (NCH):

North Country Healthcare is a non-profit affiliation of four medical facilities in the White Mountains Region of New Hampshire. NCH includes numerous physicians and medical providers at multiple locations. This leading comprehensive healthcare network which employs hundreds of highly-trained individuals delivers integrated patient care through three community hospitals, specialty clinics, and home health and hospice services. NCH remains committed to the health and well-being of the communities we serve.

Member organizations include Androscoggin Valley Hospital in Berlin, Upper Connecticut Valley Hospital in Colebrook, Weeks Medical Center in Lancaster, and North Country Home Health and Hospice Agency in Littleton. NCH is proud to be the largest employer in the North Country.

North Country Healthcare is an equal-opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Application Instructions

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