Job Description

Job Summary:

Registration Functions:
The Central Registration Clerk is responsible for performing pre-registration for all assigned areas, verifying the accuracy of existing data, contacting patients by phone and updating demographic and insurance as necessary. The central registration clerk works closely with other departments (i.e. Patient Accounts, physicians’ offices, specialty clinics and ancillary departments). The central registration clerk helps ensure proper patient handling by following established protocols and procedures and will be assigned a regular workday schedule. During the course of a normal workday, the central registration clerk will be required to deal with patients of all ages. Courtesy and professionalism are a must in this position as the central registration clerk often may be the patient’s first contact with Weeks Medical Center.

Front Desk Receptionist Functions:
The central registration clerk is responsible for providing coverage for front desk staff. S/he is responsible for verifying demographic information, obtaining the patient’s signature as authorization for consent to treat, scheduling follow-up appointments, deleting appointments for no-shows and cancellations, collecting patient co-pays and payments, and is responsible for distributing medical history forms and patient satisfaction surveys. The central registration clerk helps ensure proper patient handling by following established protocols and procedures.

Central Switchboard Functions:
The central registration clerk may be responsible for providing coverage for the physicians’ office switchboard operator. S/he is responsible for handling all physicians’ office phone calls coming into the facility and ensures that calls are forwarded appropriately.

About WMC:

The major strength of Weeks Medical Center is found in the ability of our physicians and staff to offer extensive services utilizing state-of-the-art technology while maintaining the personalized care of a community hospital. Weeks is a 25-bed critical access hospital offering medical, surgical, and intensive care services. In addition, a wide variety of outpatient services are available, including cardiac and physical rehabilitation; a fully-staffed oncology department; 24-hour emergency care; a fully equipped laboratory; and an extensive radiology department. Weeks is blessed with strong leadership and a dedicated community that allows us to meet the ever-changing requirements of today’s healthcare environment.

About North Country Healthcare (NHC):

North Country Healthcare is a non-profit affiliation of four medical facilities, Androscoggin Valley Hospital, North Country Home Health & Hospice Agency, Upper Connecticut Valley Hospital, and Weeks Medical Center, located in the White Mountains Region of New Hampshire. NCH includes numerous physicians and medical providers at multiple locations. This leading comprehensive healthcare network which employs hundreds of highly-trained individuals delivers integrated patient care through three community hospitals, specialty clinics, and home health and hospice services. NCH remains committed to the health and well-being of the communities we serve.

North Country Healthcare is an equal-opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to the Human Resources department at the affiliate to which you are applying.

Application Instructions

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