Certified Medical Assistant- Population Health (Full Time)
Job Summary:
The medical assistant is responsible for the care and treatment of clients in a medical office as directed by a physician. They work under the supervision of the provider, to ensure that quality care is provided to adult and pediatric patients.
Essential Qualifications: Graduate from an accredited school of medical assisting with knowledge of new trends and techniques in medical assisting. Certified or Registered Medical Assistant preferred; BLS required. Previous experience is also preferred.
- Patient Outreach & Engagement: Conduct outreach to patients for chronic disease management and preventive services. Assist patients with healthcare navigation and access to community resources.
- Care Gap Closure: Utilize population health dashboards to identify and address care gaps in coordination with providers and nursing staff.
- Chronic Disease Support: Monitor patient registries and follow protocols for disease management, documenting outreach and follow-ups accurately in the EHR.
- Data & Documentation: Enter patient data into EHR/population health platforms. Assist with chart reviews and report on outreach activities and outcomes.
- Quality Improvement Support: Participate in quality improvement projects and help implement workflows to improve clinic performance measures.
- Clinical Support (Within MA Scope): Assist with standing orders for labs and provide patient education on self-management tools.
- Social Determinants of Health (SDoH): Conduct screenings, document needs, and coordinate referrals to community resources, ensuring closed-loop referrals.
- Team Collaboration: Collaborate closely with care team members, participating in huddles and meetings to support patient outcomes.
- Other duties as assigned
About WMC:
The major strength of Weeks Medical Center is found in the ability of our physicians and staff to offer extensive services utilizing state-of-the-art technology while maintaining the personalized care of a community hospital. Weeks is a 25-bed critical access hospital offering medical, surgical, and intensive care services. In addition, a wide variety of outpatient services are available, including cardiac and physical rehabilitation; a fully-staffed oncology department; 24-hour emergency care; a fully equipped laboratory; and an extensive radiology department. Weeks is blessed with strong leadership and a dedicated community that allows us to meet the ever-changing requirements of today’s healthcare environment.
About North Country Healthcare (NHC):