Job Description

Employment Status: Full-Time

POSITION SUMMARY:

The Clinical Coordinator performs under the direct supervision of the Practice Supervisor and is responsible for the day-to-day operations of the Professional Center to optimize and improve clinical workflows. The Clinical Coordinator oversees clinical/clerical issues working closely with medical assistants, nursing, providers, and administrative assistants. The Clinical Coordinator will function as a Certified Medical Assistant within the site to ensure efficient, effective operations as needed.

ESSENTIAL QUALIFICATIONS

Education:

Possess a high school diploma and Certification from an accredited Medical Assistant program

Licensure:

All employees and contracted staff will have either successful completion of an American Heart Association* accredited course in Basic Life Support (BLS) (for clinical staff), or Heartsaver CPR AED (for nonclinical staff), and renewal on a regular basis, with up to a three-month grace period after the expiration date.

Certification(s):

Certified Medical Assistant (CMA, RMA Add CCMA)

Skills:

Strong interpersonal and organizational skills required.

Ability to work in a team-oriented environment.

Effectively organize and prioritize tasks to complete assignments within the time allotted and maintain standard workflow.

Knowledge of computer systems and applications including electronic medical records and MS Office

Work Experience:

Minimum of 3 years actively working as a medical assistant. Progressive leadership role in medical practice setting, preferred.


ESSENTIAL FUNCTIONS 

1. Oversees and ensures daily specialty clinic operations

2. Assist in hiring and training new employees in conjunction with Practice Supervisor

3. Establishes adequate staff to ensure timely patient visits

4. Reviews and authorizes time off request under direction of the Practice Supervisor

5. Ensures established inventory standards for all supplies and equipment

6. Trains new staff on new processes and equipment

7. Provides input during budget process and assists in ensuring adherence to the budget

8. Recognizes and act upon opportunities for performance improvement

9. Establish staff goals that support the practice and organization in collaboration with Clinical Manager

10. Functions as part of the clinical staff, rooming, documenting etc.

11. Expected to support other clinics when directed by Practice Supervisor or Clinical Manager.

12. Participates in all mandatory educational programs i.e. Safety training, Healthstreams, BLS

13. Provides input into the employee performance reviews

14. Ensure compliance with CMS practice guidelines and hospital policies

15. Schedule and register patients in EMR when needed


NON-ESSENTIAL FUNCTIONS

1. Performs additional duties as assigned.

2. Adheres to facility Values, Service Excellence and Standards of Excellence.



About AVH:

The major strength of Androscoggin Valley Hospital (AVH) is found in its wide network of specialists who provide care throughout Coos and portions of Carroll County, NH. With wide-ranging specialties including, but not limited to, Audiology, Urology, Ear, Nose, Throat/Allergy, OB/GYN, Orthopaedic Surgery and Sports Medicine, and General Surgery, a number of our providers travel to multiple North Country locations, providing a seamless and convenient patient experience. A 25-bed critical access hospital, AVH also offers state of the art Imaging technology: Mammography, CT Scan, Ultrasound, and MRI all received Gold Seal Accreditation by the American College of Radiology. AVH proudly offers a full complement of Physical Therapy services (Inpatient, Outpatient, and off-site) as well as Occupational Therapy (Inpatient and Outpatient.) The close relationship that AVH enjoys with Coos County Family Health Services yields multiple off-site Laboratory locations within their primary care clinics. Named a Top 100 Critical Access Hospital by iVantage numerous times, the providers, nurses, staff, and volunteers work tirelessly to personify the Hospital’s Mission to Deliver the Best Healthcare Experience to Every Patient, Every Day.



About North Country Healthcare (NCH):

North Country Healthcare is a non-profit affiliation of four medical facilities, Androscoggin Valley Hospital, North Country Home Health & Hospice Agency, Upper Connecticut Valley Hospital, and Weeks Medical Center, located in the White Mountains Region of New Hampshire. NCH includes numerous physicians and medical providers at multiple locations. This leading comprehensive healthcare network which employs hundreds of highly-trained individuals delivers integrated patient care through three community hospitals, specialty clinics, and home health and hospice services. NCH remains committed to the health and well-being of the communities we serve.

North Country Healthcare is an equal-opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to the Human Resources department at the affiliate to which you are applying.



Application Instructions

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