Clinical Educator of Inpatient Services (Full Time)
About North Country Healthcare (NCH):
North Country Healthcare is a non-profit affiliation of four medical facilities, Androscoggin Valley Hospital, North Country Home Health & Hospice Agency, Upper Connecticut Valley Hospital, and Weeks Medical Center, located in the White Mountains Region of New Hampshire. NCH includes numerous physicians and medical providers at multiple locations. This leading comprehensive healthcare network which employs hundreds of highly-trained individuals delivers integrated patient care through three community hospitals, specialty clinics, and home health and hospice services. NCH remains committed to the health and well-being of the communities we serve. As a leader in a management position this role emphasizes advancing High-Reliability Organization (HRO) principles, embedding a culture of safety, accountability, and consistent high performance.
POSITION SUMMARY:
The Inpatient Services Clinical Educator serves as a professional practice leader, resource, and mentor within North Country Healthcare. This position supports the ongoing clinical development of staff across the healthcare system’s three inpatient departments at Upper Connecticut Valley Hospital (UCVH), Weeks Medical Center (WMC), and Androscoggin Valley Hospital (AVH). The Clinical Educator develops, implements, and evaluates educational programs and competency assessments for emergency services to advance clinical excellence, support evidence-based practice, maintain regulatory compliance, and promote continuous quality improvement. The Clinical Educator will serve as a liaison to the pharmacy, rehabilitation, and infusion/oncology teams, as well as collaborate with the Northwoods Education Center and North Country Home Health and Hospice Agency to maintain a curriculum for staff.
The Inpatient Services Clinical Educator will work closely with the NCH Director of Inpatient Services, the Inpatient Department Medical Directors, Hospital Medical Solutions, and the Director of Nursing Practice to develop an annual curriculum. This position will also work occasional shifts on the inpatient units at UCVH, WMC, and AVH.
ESSENTIAL QUALIFICATIONS
Education:
- Bachelor’s degree in Nursing (BSN), Master’s Degree in Nursing Preferred.
Certification:
- Certification as Nurse Educator (CNE) or specialty certification (e.g., CEN, CCRN, CNOR, CMSRN) preferred.
Licensure:
- Current RN license (State of New Hampshire)
- Association* accredited course in Basic Life Support (BLS) (for clinical staff), or Heartsaver CPR AED (for nonclinical staff), and renewal on a regular basis, with up to a three-month grace period after the expiration date.
Skills:
- Strong communication, presentation, and facilitation skills
- Ability to work independently and collaboratively across diverse teams
- Proficiency in learning management systems and educational technology
- Strong computer skills, including the ability to navigate electronic medical records
- Commitment to lifelong learning and professional growth
- Flexibility to adjust schedule based on educational and clinical needs, including shift work
Work Experience:
- Minimum of 3 years of recent clinical experience on Med/Surg, Intensive Care Unit or other related departments.
- Demonstrated teaching, precepting, or leadership experience
ESSENTIAL FUNCTIONS:
Education & Professional Development
- Develop, coordinate, and deliver orientation, continuing education, and competency programs for Inpatient Departments, including med/surg, intensive care unit, and women's services.
- Evaluate educational needs through observation, performance data, and collaboration with leaders and staff.
- Create evidence-based learning materials, simulation experiences, and skill validations to improve clinical performance, standardize care processes, and ensure compliance with organizational and regulatory standards.
- Evaluate the effectiveness of educational programs through metrics such as staff competency completion, quality indicators, and patient outcomes.
- Support system-wide initiatives to promote quality, patient safety, and best practices.
- Maintain accurate education and competency documentation in compliance with CMS and other regulatory requirements.
Clinical Practice
- Maintain clinical expertise through regular participation in patient care within the Inpatient Departments.
- Serve as a role model in demonstrating safe, effective, and compassionate care.
- Collaborate with managers and interdisciplinary teams to identify learning opportunities and improve clinical outcomes.
Leadership & Collaboration
- Partner with clinical leadership to align education with strategic goals, accreditation standards, and professional practice models.
- Participate in shared governance, quality improvement, and system-wide education committees.
- Facilitate new technology, equipment, and policy rollouts with appropriate training and evaluation.
Travel & Multi-Site Support
- Provide on-site education and clinical support across all healthcare system facilities
- Schedule and prioritize site visits to meet department and system needs.
NON-ESSENTIAL FUNCTIONS
- Performs additional duties as assigned.
- Adheres to facility Values, Service Excellence and Standards of Excellence.