Compliance Specialist (Full Time)

About North Country Healthcare (NCH):

North Country Healthcare is a non-profit affiliation of four medical facilities, Androscoggin Valley Hospital, North Country Home Health & Hospice Agency, Upper Connecticut Valley Hospital, and Weeks Medical Center, located in the White Mountains Region of New Hampshire. NCH includes numerous physicians and medical providers at multiple locations. This leading comprehensive healthcare network which employs hundreds of highly-trained individuals delivers integrated patient care through three community hospitals, specialty clinics, and home health and hospice services. NCH remains committed to the health and well-being of the communities we serve. As a leader in a management position this role emphasizes advancing High-Reliability Organization (HRO) principles, embedding a culture of safety, accountability, and consistent high performance.

POSITION SUMMARY:

The Compliance Specialist in Healthcare will support the management and oversight of policies, forms, and contracts across multiple healthcare affiliates. This role is essential for maintaining compliance with regulatory standards and ensuring consistent documentation management. The specialist will focus on minimizing risk and promoting standardized workflows across the organization, contributing to the overall effectiveness and compliance of healthcare services

ESSENTIAL QUALIFICATIONS

Education:

• Associate’s degree in healthcare administration, Business, Law, or a related field. Bachelors preferred, will consider work experience in lieu of degree

Certification & Licensure:

• Certified Compliance & Ethics Professional (CCEP), Certified Professional Compliance Officer (CPCO), or Certified in Healthcare Compliance (CHC) are advantageous.
• Association* accredited course in Basic Life Support (BLS) (for clinical staff), or Heartsaver CPR AED (for nonclinical staff), and renewal on a regular basis, with up to a three-month grace period after the expiration date.

Skills:

• Strong knowledge of healthcare compliance regulations and standards.
• Excellent organizational and time-management skills.
• Strong analytical and problem-solving abilities.
• Proficient in document management systems and compliance software.
• Exceptional attention to detail and accuracy.
• Effective communication and interpersonal skills.
• Ability to work independently and collaboratively within a team.

Work Experience:

• Minimum of 3 years of experience in healthcare compliance or a related field.
• Experience with multi-entity governance and standardized workflows is preferred.

ESSENTIAL FUNCTIONS: Oversee and manage the lifecycle of policies, forms, and contracts across affiliates.

• Ensure all documentation is updated in accordance with regulatory requirements.
• Coordinate with stakeholders to gather necessary input for document updates.
• Maintain a centralized repository for all governed documents to ensure version control.
• Conduct regular compliance audits and prepare reports on findings.
• Collaborate with legal and operational teams to identify and mitigate compliance risks.
• Develop and implement standardized templates for documentation management.
• Facilitate training sessions on compliance processes and protocols.
• Monitor changes in healthcare regulations and update documentation accordingly.
• Track review cycles and ensure timely completion and approvals.
• Manage stakeholder communication regarding compliance deadlines and requirements.
• Contribute to system-wide efforts to standardize and streamline documentation processes.
• Support migration and integration of documentation management systems.
• Provide expertise during internal and external compliance audits.
• Promote a culture of compliance through regular communication and education initiatives.

NON-ESSENTIAL FUNCTIONS

1. Performs additional duties as assigned.
2. Adheres to facility Values, Service Excellence and Standards of Excellence.