Job Description

Employment Status: Full-Time



About AVH:

The major strength of Androscoggin Valley Hospital (AVH) is found in its wide network of specialists who provide care throughout Coos and portions of Carroll County, NH. With wide-ranging specialties including, but not limited to, Audiology, Urology, Ear, Nose, Throat/Allergy, OB/GYN, Orthopaedic Surgery and Sports Medicine, and General Surgery, a number of our providers travel to multiple North Country locations, providing a seamless and convenient patient experience. A 25-bed critical access hospital, AVH also offers state of the art Imaging technology: Mammography, CT Scan, Ultrasound, and MRI all received Gold Seal Accreditation by the American College of Radiology. AVH proudly offers a full complement of Physical Therapy services (Inpatient, Outpatient, and off-site) as well as Occupational Therapy (Inpatient and Outpatient.) The close relationship that AVH enjoys with Coos County Family Health Services yields multiple off-site Laboratory locations within their primary care clinics. Named a Top 100 Critical Access Hospital by iVantage numerous times, the providers, nurses, staff, and volunteers work tirelessly to personify the Hospital’s Mission to Deliver the Best Healthcare Experience to Every Patient, Every Day.



About North Country Healthcare (NCH):

North Country Healthcare is a non-profit affiliation of four medical facilities, Androscoggin Valley Hospital, North Country Home Health & Hospice Agency, Upper Connecticut Valley Hospital, and Weeks Medical Center, located in the White Mountains Region of New Hampshire. NCH includes numerous physicians and medical providers at multiple locations. This leading comprehensive healthcare network which employs hundreds of highly-trained individuals delivers integrated patient care through three community hospitals, specialty clinics, and home health and hospice services. NCH remains committed to the health and well-being of the communities we serve.

North Country Healthcare is an equal-opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to the Human Resources department at the affiliate to which you are applying.



POSITION SUMMARY:

Provides leadership and operational direction to the Specialty Practices with oversight of physician support, provider and employee recruitment, practice revenue cycle, and emphasis on patient satisfaction and customer service. As a member of the Senior Leadership Team, the Director of Specialty Practices is responsible for maintaining practice management infrastructure and implementation of best practice models including regulatory compliance and risk management. The Director of Specialty Practices will need to take a comprehensive approach to increasing profitability, practice efficiency and have experience implementing new strategies. The Director of Specialty Practices will serve as a liaison between physicians, advanced practice professionals and management while insuring the mission vision and values of the organization.

Position reports to: CMO


ESSENTIAL QUALIFICATIONS

Education:

Bachelor’s Degree in Healthcare Administration, Master’s Degree preferred

Licensure:

All employees and contracted staff will have either successful completion of an American Heart Association* accredited course in Basic Life Support (BLS) (for clinical staff), or Heartsaver CPR AED (for nonclinical staff), and renewal on a regular basis, with up to a three-month grace period after the expiration date.

Certification(s):

N/A

Skills:

* Excellent financial management, delegation and organizational skills.

* Ability to communicate effectively, both orally and in writing, and to react quickly and calmly in emergency situations.

* Strong strategic planning skills

* Must possess the ability to deal tactfully with colleagues, personnel, visitors, and the general public and possess an understanding of people and a sense of accountability, fairness, and consistency.

* Established analytical, problem-solving and decision-making skills.

* Coaching skills that inspire team members, leaders, and practitioners to execute and comply with network strategies.

* Capacity to collaborate with diverse populations of team members and physicians to gain consensus and achieve results.

* Proven writing, public speaking and presentation skills.

* Commitment to continuous learning and professional development

* Knowledge of computer systems and application including electronic medical record and MS Office.


Work Experience:

At least 7-10 years of experience in a management position within a hospital/clinic setting, demonstrating increased levels of responsibility.

Demonstrated ability to assess and lead professionals, practitioners, advance practice practitioners and manage others through guidance and collaboration.

Understanding of current regulatory, licensure and accreditation issues.


ESSENTIAL FUNCTIONS 

1. Effectively communicates the relationship of the organization’s mission and long-range goals to the tactics assigned to area(s) of responsibilities. Uses active listening techniques to understand interests, positions, concerns and perspective of others

2. Assists in Recruiting, recognizes and retaining qualified and competent practitioners and staff members who reflect organizational values.

3. Optimizes performance through effective staff deployment, delegation of responsibility and prioritization of work. Maximize successful outcomes by providing staff with effective feedback, orientation, tools and education/training

4. Defines goals and objectives for direct reports and conducts annual evaluations in conjunction with defined metrics and goals

5. Develop staff along a preferred career path whenever possible aligning individual strengths and interests with organizational needs

6. Establish key organizational resources such as human, financial, and technical

7. Develop and approves annual budget responding to historical trends, internal and external factors and strategic initiatives

8. Analyzes activities, costs, operations and forecast data to determine progress toward stated goas and objectives. Responds to relative impact of variances within the established organizational budget. Click or tap here to enter text.

9. Obtains and uses patient and stakeholder information to improve processes, identify opportunities for innovation and set priorities for change

10. Understand system-wide process and methods, ensuring that they meet all internal and external rules, regulations, policies and procedures. Ensure alignment of "Mission, Vision and Values’

11. Works collaboratively with the CMO and Senior Leadership to implement the Board approved Strategic Plan and to assure a smooth operation of hospital specialty clinics

12. Establishes departmental goals that align with NCH goals and mission


NON-ESSENTIAL FUNCTIONS

1. Performs additional duties as assigned.

2. Adheres to facility Values, Service Excellence and Standards of Excellence.


      Application Instructions

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