Job Description



Job Summary:

The Front Desk Receptionist is responsible for the day to day processing of all patients as they enter the office. The front desk receptionist is responsible for verifying demographic information, obtaining the patient’s signature as authorization for consent to treat, scheduling follow-up appointments, deleting appointments for no-shows and cancellations, collecting patient co-pays and payments, and is responsible for distributing medical history forms and patient satisfaction surveys. The front desk receptionist helps ensure proper patient handling by following established protocols and procedures and will be assigned a regular workday schedule. During the course of a normal workday the front desk receptionist will be required to deal with patients of all ages. Courtesy and professionalism are a must in this position as the front desk receptionist often may be the patient’s first contact with the organization. Qualifications High school diploma or equivalent with special interest in business or health related fields. Basic office skills including PC, typing/keyboarding and phone experience. Familiarity with the health care environment and medical terminology is an asset. Prior clerical experience desired. Must have excellent people skills.



About WMC:

The major strength of Weeks Medical Center is found in the ability of our physicians and staff to offer extensive services utilizing state-of-the-art technology while maintaining the personalized care of a community hospital. Weeks is a 25-bed critical access hospital offering medical, surgical, and intensive care services. In addition, a wide variety of outpatient services are available, including cardiac and physical rehabilitation; a fully-staffed oncology department; 24-hour emergency care; a fully equipped laboratory; and an extensive radiology department. Weeks is blessed with strong leadership and a dedicated community that allows us to meet the ever-changing requirements of today’s healthcare environment.

About North Country Healthcare (NHC):

North Country Healthcare is a non-profit affiliation of four medical facilities in the White Mountains Region of New Hampshire. NCH includes numerous physicians and medical providers at multiple locations. This leading comprehensive healthcare network which employs hundreds of highly-trained individuals delivers integrated patient care through three community hospitals, specialty clinics, and home health and hospice services. NCH remains committed to the health and well-being of the communities we serve.

Member organizations include Androscoggin Valley Hospital in Berlin, Upper Connecticut Valley Hospital in Colebrook, Weeks Medical Center in Lancaster, and North Country Home Health and Hospice Agency in Littleton. NCH is proud to be the largest employer in the North Country.

North Country Healthcare is an equal-opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Application Instructions

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