Laboratory Assistant
Job Description
POSITION SUMMARY The Clinical Laboratory Assistant is responsible for
administrative support to the NCH System Director of Clinical Laboratories and functions as overall assistant to the department in areas of
technical and non-technical support, quality improvement, quality concerns, service recovery, specimen collection, and LIS
order entry. Works closely with phlebotomy staff to train on lab procedures and backs up the histology lead tech for
processing of histology specimens. POSITION REQUIREMENTS Education: High School Graduate or equivalent GED, Associate Degree
preferred Licensure/Certification(s): Must be BLS certified Skills: Proficient in use of Laboratory Information Systems,
Microsoft Excel and Microsoft Word Proficient medical terminology English speaking and writing skills required / preferred Work Experience: Minimum of one-year experience as a phlebotomist ESSENTIAL FUNCTIONS 1. Maintains Standing order file and sends yearly update
standing order questionnaires. 2. Assists in quality improvement/Press Ganey projects and
initiatives and helps follow up on quality concerns submitted by other departments. 3. Performs service recovery by continuously researching and
identifying solutions for improved customer care. 4. Communicates corrective measures with patients and/or
providers in collaboration with manager or lead tech when necessary. 5. Reports on the quality initiatives and Press Gainey
scores during staff meetings. 6. Reviews fax numbers for outside physicians and initiates
corrections as needed. 7. Ensures adequate supplies for blood/specimen collection
and that areas are well stocked. Verifies the identity of the patient being drawn and labels
all specimens properly. Demonstrates age specific knowledge for procedure being performed. 8. Collects STAT and Urgent specimens within the established
time frames. Uses Laboratory Information System (LIS), Microsoft Word and Microsoft Excel appropriately and efficiently. 9. Collects blood and urine samples, correctly identifies
patients, transports specimens and accessions specimens into the Laboratory Information System (LIS). 10. Corrects charges and Dates of Service when necessary or as
requested by billing department. Follows up with providers to clarify questionable orders. 11. The Laboratory Assistant also answers the telephone and
provides technical and non-technical support to all laboratory personnel. Trains and oversees Phlebotomy staff. Oversees Histology
area as a backup for Histology Lead. Keeps Histology charges, logs, send out specimens in order as a backup for Histology tech.
Procures specimens from off-site facilities as needed. During times of need will act as special coordinator / organizer for special
testing logistics / needs. 12. Ensures and maintains proper inventories of supplies. 13. Fulfills supply orders from outlying clinics in a timely
fashion. 14. Keeps an orderly and well-maintained work area stocked
with necessary supplies. 15. Manages time effectively to ensure that deadlines are
met and that personal priorities support organizational objectives. 16. Performs other duties as requested and functions as
Administrative Assistant to Director. NON-ESSENTIAL FUNCTIONS 1. Performs additional duties as assigned 2. Adheres to facility Values, Service Excellence, or
Standards of Excellence
FLSA:
Non-Exempt
Notice Requirement:
Fourteen Calendar Days Manager
Responsibilities:
No Blood-Borne Pathogen
Exposure:
No
About WMC:
The major strength of Weeks Medical Center is found in the ability of our physicians and staff to offer extensive services utilizing state-of-the-art technology while maintaining the personalized care of a community hospital. Weeks is a 25-bed critical access hospital offering medical, surgical, and intensive care services. In addition, a wide variety of outpatient services are available, including cardiac and physical rehabilitation; a fully-staffed oncology department; 24-hour emergency care; a fully equipped laboratory; and an extensive radiology department. Weeks is blessed with strong leadership and a dedicated community that allows us to meet the ever-changing requirements of today’s healthcare environment.
About North Country Healthcare (NHC):
North Country Healthcare is a non-profit affiliation of four medical facilities, Androscoggin Valley Hospital, North Country Home Health & Hospice Agency, Upper Connecticut Valley Hospital, and Weeks Medical Center, located in the White Mountains Region of New Hampshire. NCH includes numerous physicians and medical providers at multiple locations. This leading comprehensive healthcare network which employs hundreds of highly-trained individuals delivers integrated patient care through three community hospitals, specialty clinics, and home health and hospice services. NCH remains committed to the health and well-being of the communities we serve.
North Country Healthcare is an equal-opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to the Human Resources department at the affiliate to which you are applying.
Application Instructions
Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!
Apply OnlinePosted: 10/9/2024
Job Status: Part Time
Job Reference #: 363b45bf-3069-4fc8-90d6-cbde155f7146