Med/Surg Department Nurse Manager

About North Country Healthcare (NCH):

North Country Healthcare is a non-profit affiliation of four medical facilities, Androscoggin Valley Hospital, North Country Home Health & Hospice Agency, Upper Connecticut Valley Hospital, and Weeks Medical Center, located in the White Mountains Region of New Hampshire. NCH includes numerous physicians and medical providers at multiple locations. This leading comprehensive healthcare network which employs hundreds of highly-trained individuals delivers integrated patient care through three community hospitals, specialty clinics, and home health and hospice services. NCH remains committed to the health and well-being of the communities we serve.

POSITION SUMMARY:

The Medical-Surgical Nursing Department Manager is responsible for overseeing the operational and clinical aspects of the medical-surgical unit. The Manager will promote the organization's vision, mission, and values, ensuring the delivery of safe, effective, and patient-centered care. This role includes managing staff, resources, and budgets while integrating evidence-based practices and fostering an environment of continuous improvement and professional development.

The Medical-Surgical Nursing Department Manager should be a professional advocate for patients, maintaining their privacy and confidentiality, while also pursuing professional growth through participation in relevant organizations and initiatives. This position requires a leader who is committed to enhancing team performance, patient experience, and overall service quality within the medical-surgical unit. The Medical-Surgical Nursing Department Manager would be multifaced as a working nurse and manager with a schedule outlined in the capacity of two 8-hour office/administrative shifts and two 12-hour nursing shifts on the floor with patients and staff.

ESSENTIAL QUALIFICATIONS

Education:

• Bachelor’s degree in Nursing is required.
• Master’s degree in Nursing, Healthcare Administration, or related field is preferred.

Licensure:

• Current Registered Nurse (RN) licensure in the state of practice is required.
• ACLS and PALS required

Skills:

• Strong leadership and managerial skills.
• Proficient in communication, consultation, negotiation, and collaboration.
• Competence in evidence-based practice integration and quality improvement.
• Analytical skills for data collection and performance evaluation.
• Effective conflict resolution techniques.

Work Experience:

• Minimum of five years of experience in medical surgical nursing with progressive leadership roles.

ESSENTIAL FUNCTIONS:

1. Promote the vision, mission, and values of the organization within the medical-surgical department.
2. Manage the medical-surgical unit operationally and fiscally, ensuring efficient resource allocation.
3. Schedule requirements of working manager to be outlined in the capacity of two 8-hour office/administrative shifts and two 12-hour shifts on the floor. 
4. Ensure that nursing personnel provide safe, effective, patient-centered care.
5. Incorporate evidence-based knowledge in decision-making processes to enhance patient care.
6. Assist nursing staff with integrating evidence-based practices into their daily routines.
7. Evaluate nursing practices and develop strategies for continuous improvement.
8. Plan and deliver educational programs for nursing personnel to attend based on education department.
9. Act as a clinical resource, supporting the development of clinical competencies.
10. Facilitate and monitor compliance with organizational policies, procedures, and regulatory standards.
11. Mentor team members, offering guidance, support, and constructive feedback as needed.
12. Coordinate and manage the implementation of change within the unit and the organization.
13. Conduct interviews and participate in the selection process for nursing personnel.
14. Collect and analyze data related to quality improvement and performance evaluation projects.
15. Promote workplace safety and ensure adherence to privacy and confidentiality standards.

NON-ESSENTIAL FUNCTIONS

1. Performs additional duties as assigned.
2. Adheres to facility Values, Service Excellence and Standards of Excellence.