Patient Access Rep
Functions as primary receptionist for all incoming patients to the Hospital Emergency Department and Surgical Services Department; and services observation patients, inpatients, and various outpatient services.
Education, Required Licenses/Certifications: High school graduate with customer service experience is required. Prior clerical and/or health care experience is preferred. Work Experience, Skills, Knowledge and Abilities: Knowledge of medical terminology is highly desirable. Prior experience in medical facility, reception or billing/insurance is preferred. Strong interpersonal, organizational and multitasking skills are required. Congenial, pleasant, friendly, helpful disposition is required, as this position involves continuous contact with the public, providers, other Hospital staff and insurance companies. A bilingual background is an asset to the position. Familiarity with computer applications required. < Must have technical aptitude and a willingness to learn software applications.
The major strength of Weeks Medical Center is found in the ability of our physicians and staff to offer extensive services utilizing state-of-the-art technology, while maintaining the personalized care of a community hospital. Weeks is a 25-bed critical access hospital offering medical, surgical, and intensive care services. In addition, a wide variety of outpatient services are available, including cardiac and physical rehabilitation; fully-staffed oncology department; 24-hour emergency care; a fully equipped laboratory; and an extensive radiology department. Weeks is blessed with strong leadership and a dedicated community that allows us to meet the ever-changing requirements of today ’s healthcare environment.
About North Country Healthcare (NHC):
North Country Healthcare is a non-profit affiliation of four medical facilities in the White Mountains Region of New Hampshire. NCH includes numerous physicians and medical providers at multiple locations. This leading comprehensive healthcare network which employs hundreds of highly-trained individuals delivers integrated patient care through three community hospitals, specialty clinics, and home health and hospice services. NCH remains committed to the health and well-being of the communities we serve.
Member organizations include Androscoggin Valley Hospital in Berlin, Upper Connecticut Valley Hospital in Colebrook, Weeks Medical Center in Lancaster, and North Country Home Health and Hospice Agency in Littleton. NCH is proud to be the largest employer in the North Country.