Job Description



Job Summary:

 The Patient Financial Counselor assists patients in resolving the financial responsibility of their healthcare charges through suitable payment arrangements, Medicaid applications, and/or qualifications for financial assistance in accordance with charity care policy and procedure.  

Essential Duties: The Patient Financial Counselor will screen patients for eligibility for insurance and/or assistance programs and assist in the application process; process Financial Assistance applications and apply account adjustments as appropriate; track and open patients covered under Medicaid Spenddown Plan; establish patient payment plans and provide pre-service financial clearance. 

Essential Qualifications:  Associates or Bachelor's degree in Business or Social Services preferred. Strong interpersonal, analytical, problem-solving and writing skills.  Must be comfortable interacting with insurance companies, patients and various management levels and have a minimum of 2 years administrative, customer service, financial services, medical billing, third party, or agency (Medicare/Medicaid) experience.




About North Country Healthcare (NCH):

North Country Healthcare is a non-profit affiliation of four medical facilities in the White Mountains Region of New Hampshire. NCH includes numerous physicians and medical providers at multiple locations. This leading comprehensive healthcare network which employs hundreds of highly-trained individuals delivers integrated patient care through three community hospitals, specialty clinics, and home health and hospice services. NCH remains committed to the health and well-being of the communities we serve.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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