Primary Care RN Team Lead

POSITION SUMMARY:  

The Registered Nurse (RN) Team Lead plays a crucial role in overseeing and guiding a team of nurses to deliver exceptional patient care. This position combines clinical expertise with leadership skills to ensure that both patient care standards and operational goals are met. The RN Team Lead will collaborate with healthcare professionals, manage resources, and act as a mentor to nursing staff, promoting a culture of safety, respect, and continuous improvement. The Registered Nurse Team Lead is expected to uphold the organization’s mission and values while fostering an environment that enhances patient care, staff engagement, and operational excellence. Primary care office team leader located in Groveton, NH. Primary functions are to be a team leader, support provider and nursing staff, triage phone calls, call patients with lab results, process referrals, lab draws and nurse visits. May occasionally need to room for provider. 

ESSENTIAL QUALIFICATIONS 

Education: 

• Associates of Science in Nursing (ASN) from an accredited institution.   

• Bachelor or Master’s degree in Nursing or Healthcare Management preferred. 

Certification: 

• Certification in leadership or nursing specialty preferred (e.g., Nurse Executive, CNL). 

??Licensure:? 

• Current Registered Nurse (RN) license in the state of practice. 

• Association* accredited course in Basic Life Support (BLS) (for clinical staff), or Heartsaver CPR AED (for nonclinical staff), and renewal on a regular basis, with up to a three-month grace period after the expiration date. 

Skills: 

•  Strong leadership and team management capabilities. 

•  Excellent communication and interpersonal skills. 

•  Ability to prioritize and manage multiple tasks efficiently. 

•  Proficiency in electronic medical records (EMR) systems. 

•  Strong problem-solving and critical-thinking abilities. 

??Work Experience:? 

• Minimum of 5 years of clinical nursing experience in an acute care setting. 

• Minimum of 2 years in a supervisory or leadership role. 

ESSENTIAL FUNCTIONS: 

• Lead and supervise nursing staff to ensure high standards of patient care and adherence to policies and procedures. 

• Coordinate and manage daily nursing operations, including patient assignments and staff scheduling. 

• Act as a clinical resource and mentor, assisting staff with the development and delivery of care plans. 

• Conduct performance evaluations, provide feedback, and implement staff development plans. 

• Ensure compliance with regulatory requirements and quality standards within the nursing unit. 

• Collaborate with interdisciplinary teams to address complex patient needs and optimize care delivery. 

• Participate in the recruitment, selection, and onboarding processes of nursing staff. 

• Develop and implement patient care programs and initiatives to enhance service delivery. 

• Facilitate effective communication among staff, patients, and families to promote patient satisfaction. 

• Monitor and improve patient outcomes through data analysis and quality improvement initiatives. 

• Manage resource allocation efficiently, ensuring adequate staffing and equipment availability. 

• Address and resolve clinical and operational issues promptly, escalating as necessary. 

• Lead unit meetings, fostering a team-oriented environment and open communication. 

• Participate in budget planning and management to optimize financial efficiency. 

• Advocate for continuing education and professional development opportunities for nursing staff. 

??NON-ESSENTIAL FUNCTIONS 

• ?Performs additional duties as assigned. 

• ?Adheres to facility Values, Service Excellence and Standards of Excellence.? 

About North Country Healthcare (NCH): 

North Country Healthcare is a non-profit affiliation of four medical facilities, Androscoggin Valley Hospital, North Country Home Health & Hospice Agency, Upper Connecticut Valley Hospital, and Weeks Medical Center, located in the White Mountains Region of New Hampshire. NCH includes numerous physicians and medical providers at multiple locations. This leading comprehensive healthcare network which employs hundreds of highly-trained individuals delivers integrated patient care through three community hospitals, specialty clinics, and home health and hospice services. NCH remains committed to the health and well-being of the communities we serve. As a leader in a management position this role emphasizes advancing High-Reliability Organization (HRO) principles, embedding a culture of safety, accountability, and consistent high performance.