Rehab Unit Aide (Per Diem)

About North Country Healthcare (NCH):

North Country Healthcare is a non-profit affiliation of four medical facilities, Androscoggin Valley Hospital, North Country Home Health & Hospice Agency, Upper Connecticut Valley Hospital, and Weeks Medical Center, located in the White Mountains Region of New Hampshire. NCH includes numerous physicians and medical providers at multiple locations. This leading comprehensive healthcare network which employs hundreds of highly-trained individuals delivers integrated patient care through three community hospitals, specialty clinics, and home health and hospice services. NCH remains committed to the health and well-being of the communities we serve. As a leader in a management position this role emphasizes advancing High-Reliability Organization (HRO) principles, embedding a culture of safety, accountability, and consistent high performance.

POSITION SUMMARY:

The Rehab Unit Aide supports the rehabilitation staff by handling routine tasks, preparing for patient services, and assisting therapists according to professional standards. This role alleviates the workload of the Rehab team, allowing therapists to focus on patient care, referrals, and evaluations.

ESSENTIAL QUALIFICATIONS

Education:

• High School Graduate (or anticipating graduation in 30 days or less ) or General Equivalence Diploma
• preferred completion of previous high school level or college level observation in  a rehabilitation department

Certification/Licensure:

• Association* accredited course in Basic Life Support (BLS) (for clinical staff), or Heartsaver CPR AED (for nonclinical staff), and renewal on a regular basis, with up to a three-month grace period after the expiration date.

Skills:

• Customer service
• Computer Data Entry
• Communication skills both written and oral

Work Experience:

• Experience in a medical facility, reception, or billing/insurance is preferred.

ESSENTIAL FUNCTIONS:

1. Follow the work schedule to complete assigned tasks.
2. Comply with established policies and procedures.
3. Notify the facility promptly if late or absent.
4. Assist with errands and transport supplies.
5. Cooperate with inter-departmental staff to maintain services.
6. Maintain a warm, positive environment throughout the unit.
7. Participate in chart rounding after training.
8. Assist with changing linens and cleaning treatment areas.
9. Greet and escort patients as necessary.
10. Report any accidents/incidents immediately.
11. Keep floors clean and report spills promptly.
12. Manage supplies, including checking expiration dates.
13. Operate equipment safely and report any malfunctions.
14. Maintain patient confidentiality and security of health information.
15. Attend training sessions and staff meetings.

NON-ESSENTIAL FUNCTIONS

1. Performs additional duties as assigned.
2. Adheres to facility Values, Service Excellence and Standards of Excellence.